FAQ – Frequently Asked Questions

At Loiswill, we want your shopping experience to be simple, secure, and stress-free. Here you’ll find answers to the most common questions about our products, orders, and services.

We use premium fabrics and expert craftsmanship to create shirts, T-shirts, and kurtas that combine comfort, durability, and timeless style.
Each product page includes a detailed size chart. If you’re unsure, we recommend comparing the chart with a well-fitting piece from your wardrobe for the best match.
Yes! We offer hassle-free returns and exchanges within 7 days of delivery, provided the item is unworn and in its original condition.
Standard delivery usually takes 5–7 business days depending on your location. You’ll receive tracking details once your order is shipped.
Absolutely. We use encrypted payment gateways and secure checkout systems to keep your information safe at all times.
Currently, we focus on serving customers across India, but we’re working to expand international shipping very soon.
You can reach us anytime via support@loiswill.com or through the contact form on our website. Our team will be happy to assist you.
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