At Loiswill, we are committed to offering you a seamless shopping experience, and fast, reliable shipping is a key part of this promise. Please review our shipping and delivery guidelines below.

Collaboration with Trusted Partners

Loiswill partners with leading courier and transport agencies to ensure safe and timely delivery of your orders. Please note that we cannot be held responsible for delays caused by incomplete or incorrect shipping details. In cases where reshipment is required due to address errors, customers will be responsible for reshipping charges and any applicable penalties.

Delivery Timeframes

We aim to deliver your orders within 4–6 business days from the date of dispatch. All orders are shipped using reliable carriers and delivered directly to your doorstep.

Shipping Address

Ensure that your shipping address is complete and accurate, including postal/zip codes, to avoid delays. The billing address should match your payment method details, while the shipping address is where your order will be delivered.

Customer Responsibility for Shipping Charges

For size-related issues due to customer error or dissatisfaction with product quality, customers are responsible for both outbound and return shipping charges.

Preferred Courier Partners

We rely on leading courier partners such as FedEx, Delhivery, Xpressbees, EcomExpress, and Dotzot for smooth and reliable delivery. Deliveries to major Indian cities are typically completed within 48–72 hours.

Alternate Shipping Options

For bulk orders or special requests, please contact us at loiswill324@gmail.com. We can provide custom shipping quotes upon request.

Split Shipments

If your order contains multiple items, they may be shipped separately depending on stock availability and location.

Product Origin

All Loiswill products are shipped from India.

Refunds & Returns Due to Shipping Delays

Refunds, replacements, or returns will not be issued solely for shipping delays. In some cases, we may offer store credit for future purchases at our discretion.

Delay Notifications

If your order is delayed due to stock unavailability or unforeseen issues, we will notify you promptly via email.

Shipment Time

The estimated shipment time displayed on our website is indicative and may vary. For accurate details, email us at loiswill324@gmail.com with your order number.

Transit Risk

All Loiswill orders are fully insured during transit at no extra cost. In rare cases of lost shipments during transit, we will reprocess your order. Please note that we are not liable for lost or damaged packages after delivery is completed.

Tracking Your Shipment

Once your order has been dispatched, tracking details will be emailed to you. Please allow up to 24 business hours for the tracking link to become active.

Address Change Requests

If you need to change your shipping address, kindly email us at loiswill324@gmail.com within 24 hours of placing your order.

Ready-to-Ship Section

Check out our “Ready to Ship” collection for faster processing and delivery within 4–6 business days.

Delays

While we strive to deliver on time, unforeseen delays may occur. In such cases, we may offer store credit or a complimentary gift as a gesture of goodwill.

Customs Duty (International Orders)

For international shipments, customers are responsible for any customs duties or charges as per their country’s import regulations.